Earlier this month I had visited Runaway Bay Jamaica. On the way back to the airport from the hotel I saw this sign above our bus driver. My job retention depends on my positive attitude, great service and the customer’s satisfaction. In my experience, most people I encountered in the country of Jamaica may not have had this sign, but generally followed this thinking.
I am amazed at how many people I encounter that do not realize this is true. Whether I encounter people face to face, as I do when I DJ, or virtually as I do with my YouTube videos and writing, I know I must present a positive attitude, provide some form of great service and meet the customer’s satisfaction. This is true from accountants to Zamboni drivers. Three things that seem so simple, but can be so hard to find. Perhaps we should all have signs to remind us as this Jamaican bus driver did.
Feel free to leave your suggestions in the comments below.