Tag: United States Postal Service

SERVICE OVER SIGNIFICANCE 🐕‍🦺

I am currently working on my fourth book, From Ruining Livers to Saving Souls, and learning a lot about both myself and life in general. As faithful readers of this blog, I am going to give you a bit of a preview. When I was growing up, I wanted to be a rock star. Really, who didn’t? My personification of what a cool leading man was Michael Hutchence from the band INXS. He seemed to have this sensual and yet mysterious aura about him. I managed to be in a few bands and have quite a bit of fun as you will be able to read in the upcoming book. Still, never quite a rock star.

Next up was being a bartender. The ringleader of the nightly circus. The star of the show. This I did for 23 years. I was pretty good, if I allow myself to say so. I flipped bottles. I learned the art of conversation to an insane degree. I mixed drinks. I was charming and friendly. I never realized the skill that made me a great bartender. It was the same skill that allowed me to excel working with the public during the day at the post office. I recall being on vacation in a different country and someone walking up to me saying, “You are the funny guy from the post office.” Crazy, but true.

During this time, I was also helping out at a meal program feeding under privileged individuals. I approached that with the same rock star/bartender personality that I had from my youth. I recall people switching lines to come to me at the meal program. They remembered something I had said to them the month prior. One gentleman told me, “You were the first person to call me ‘Sir’ in 5 years.” Before long, I had a little following at the meal program. It was good to see the smiles on the peoples faces. It was a lot like bartending, except for the fact I was serving beans and hot dogs instead of a rum and coke.

Fast forward to 2023. I went from being on the stage or behind the bar, to being behind the keyboard as both an author and a blog writer, and behind the microphone as a DJ and a host of the “Living the Dream with Neil Panosian” podcast. Highly recommend you check that out. When I was about to release my first book, a well-meaning customer explained to me that it would only sell about a dozen copies. The reason she gave for this prognostication, was that people don’t read anymore and that I didn’t have a major publisher behind me. That book has sold over 1000 copies and counting.

Why are we taking a brief trip through all of my occupations? I did skip hosting a radio and television show for a while. The former of which is the best job I have ever had. The reason why is that while writing about these and other life journeys I have had, I gained a most valuable truth. It is the secret for becoming a success in any endeavor you are engaged in. I unconsciously used the secret in every one of those professions I listed.

A lot of people say that when they become ‘rich and famous’ they will use that fame and fortune to help people. I have learned the best way to become a success at anything, and by doing so make a name for yourself, is to be of service. If you want to be important – be useful. As a bartender, I made sure to get to know my customers. What they drank. Their occupations, their family and anything else that would make them feel valuable. When I helped people at the post office, I would try to make the experience as fun as could be. My thinking was if I was stuck working there and they were stuck doing business there, why not make it the best and most entertaining 3 minutes of their day. As an author, my writing is dedicated to using my experiences in life and the lessons I learn, to benefit others. As a DJ, radio and television host, my goal is to have you walk away feeling better than when you arrived. In my podcast, we share many secrets to improve life and do it in a very entertaining way.

All of these examples are finding ways in which to serve the people I interact with. The more and better I was able to serve them, the more important and significant I became. Even at the meal program that I was fortune enough to help at, service was what set me apart. Everyone there was serving food and beverages, but I was the only one serving dignity and respect. These all became clear to me when I began to write about them for my upcoming book. If you wish to become someone of significance, become someone of service. People will always want to be around, and give their time, business and respect to someone who helps them or makes them feel good about themselves. If we all focused on the best way in which we can best serve each other, we will all be a success.

CLICK HERE TO LISTEN TO AND SUBSCRIBE TO THE “LIVING THE DREAM WITH NEIL PANOSIAN” PODCAST AND LET US SERVE YOU TODAY

BE THE LIGHT 💡

This picture was sent to me by Terri, a friend of Margie and mine. In a world where there appears to be a lot of darkness, it can often feel uninspiring. I am often asked how people can remain positive in a world that seems bent on making sure we are surrounded by negativity. This is a really good question. It can be difficult. It used to be that you would have to to seek out negativity. This could be by opening a newspaper or turning on a television. Now the negativity follows us. It will even send us a little alert in our pocket. “Hello, negativity here. Come see what is wrong with the world.” It might not be that straight forward, but will disguise itself as a social media notification. Worse yet, everyone else is subjected to this same negative atmosphere and will be happy to walk up and share it with you. Many times you do not have to even ask.

How then, with all of this negative influence, can we hope to have a positive, and amazing, life? The answer is almost counterintuitive, we must give one. This isn’t a post about the law of attraction or a testament to the biblical saying of “As you sow, so shall you reap.” It does, however, give credence to both. I am going to give you two quick and personal examples of the application of this strategy in real life.

I have told this first story on this blog and in my second book, Living the Dream, but it bares a quick recap. There was a point in my life that I was facing the loss of a job, personal problems at home, a car that was breaking down and other life-altering problems. They began to consume me and I had a hard time seeing any solution. In an effort to get out of my head, I decided to put in extra time at a meal program I volunteered at. I did this despite the fact that I may very well need it in the not so distant future. Two things happened that day. First, I saw people in far worse situations than I was in with far better attitudes. Second, I realized that I had a gift to serve and to inspire others. By giving the people that came that day not only the gift of food, but of respect and kindness, I could see their burden lighten. In turn, that lightened my burden as well.

The second example is more current and ongoing. As most of you know, during the day I work for the United States Postal Service. This is an institution that seems constantly gripped with staff shortage, political upheaval, and a general feeling of stress. The employees are often pushed to do as much work as they can until they, or their bodies, give up. All of this often happens in a combative and stressful work environment. Honestly, this could be greatly improved with some communication and appreciation. Unfortunately, by the time someone is in a position of management they can be too bitter to offer much of this. The result? Workers and bosses find themselves fighting against each other all while trying to accomplish a near impossible job. This can all feel pretty hopeless on any given day. My solution? Be the one who brings the communication and appreciation. I am constantly letting people know they did their job well, or offering a bit of encouragement. Sadly, I am often told that I am the only one who does so. One of the greatest feelings is when you hear the lines of encouragement you offer repeated by those who have received them.

I like to think of a dark room. What happens when you flip a light switch? The darkness disappears. The same can be said with kindness. Start with just one person and soon that light and that kindness will begin to spread. You will help create a positive world around you.

HOW A STARBUCKS EMPLOYEE IS CHANGING THE WORLD

This is actually the Starbucks by my work

Most days after my day job at the Post Office I like to stop and unwind with a nice cup of coffee. It is rather convenient that about 2 blocks from the office I work at there is the Starbucks you see pictured above. The staff there are always pleasant and I have had many great conversations with several of them. Today’s post comes from a recent conversation with a barista named Deb. I mentioned the pleasant staff, Deb is certainly an example of that. Always greets everyone as they walk in and has a great memory for the names of several of the regulars.

Back in the days when you could sit in a coffee shop

On this particular day, Deb and I exchanged greetings. My answer to the question of “How are you doing?” that day was my usual “Living the dream!” (which if you are keeping score at home is the title for my soon to be released second book) Deb looked at me and exclaimed she was living the dream too, ‘one cup at a time’. I let that sink in. Considering we were in a coffee shop where she was serving customers, it was good to be living the dream one cup at a time. I let her know how much I enjoyed that response. Little did I know there was an even more amazing side to it. She used to work at a different Starbucks location (ironically one that was by an office I used to work at) While at that location she tried doing something a little extra. Do you remember when they used to write your name on the cups? Now it comes on a sticker, which I feel is not nearly as personal. This time as Deb was marking the cup she decided to add a little smiley face. Nothing too crazy, just a little gesture of happiness. The reaction from the customer told her that it was surely a gesture that was appreciated. “When I noticed how much that meant, I started doing it to more cups.” Deb explained to me. I thought about how I felt when I received a smiley face on a to go cup or even the bill at a restaurant. That simple gesture not only lifted my spirits, but made me feel more valued as a customer.

Does putting a smiley face on a coffee cup amount to changing the world? I began to do the math. If Deb did this to a mere 3 customers per shift and she worked 5 shifts a week, she would bring joy and a little bit of unexpected happiness to 15 people a week. If we were to multiply that times the 52 weeks in a year and throw in a few extra smiles during the holidays, we would be approaching 1000 people. How do you think the world would change with a 1000 people experiencing a little extra joy? What would the ripple effect be? Would they pass that smile on to someone else? Would they take it home to their family at the end of the day? if you work with the public, I know it can often be a trying affair. It is, however, a situation filled with opportunity! When I used to work the counter at the post office, I would often stamp a smiley face on the customer’s receipt. I was always amazed at how much that meant to my customers. It was my intent, much like Deb, to make sure they knew they were not just another customer, but a valued person and that their time and business was appreciated.

In today’s mask-filled pandemic world, a smile can be a rare and valuable treasure. If you can’t share one with your customers on your face, we must be creative and find other ways. They are always appreciated even more so now. A simple gesture of kindness can change someone’s day. You do that enough and you too can change the world.

CHANGING THE WORLD ONE DELIVERY AT A TIME

Are you changing the world? Most of us would give an answer to the negative if asked that question. “I am just paying bills and living.” is what I have been told. Here is the shocking truth – we are all changing the world. To me it is funny that people think of grand gestures and accomplishments when they think of changing the world. While it is true those have a great impact on society and certainly do change the world, it is not the most common way the world is changed. I am going to give you two examples of how people changed the world for many without even knowing.

Recently, one of my coworkers, Jeff, called it quits after 35 years with the Postal Service. You can see Jeff in the picture above. As you can probably guess by looking at him, he was a very congenial fellow. Almost always in good humor. Jeff made coming to work a much greater pleasure. As his last few days were drawing to a close, he began to realize something he had not noticed. Jeff had spent 23 of his 35 years with the postal service delivering mail on the same route. As he delivered, he undoubtedly shared the same good humor and pleasant demeanor that he shared with his coworkers with his customers as well. As Jeff told some of his customers that he was retiring, they formed a Facebook group dedicated to making sure he had a fitting send off. On his final day at work, several dignitaries from the postal service took time out of their busy schedules to let Jeff know how much he was appreciated. Before he left to deliver one last time, I had a brief conversation with him. He told me he never realized what an impact he had on his customers lives. “Some ladies were pregnant when I first started delivering and now their children are in college.” he informed me. He was humbled at the outpouring of appreciation from coworkers and customers. “You never know how much you impact people’s lives.” he said. Jeff certainly had a positive impact on every life he touched and his presence will be missed both on his mail route and at the office where he was such a pleasure to work with.

I certainly understood Jeff’s situation. My own journey is quite similar. For the first 13 years of my career working with the Post Office, I worked in an office in the small village of Greendale. While assisting customers at the front counter, I did my best to make it the best few minutes of their day. The way I figure it, they are stuck there shipping something and I was stuck there working, we should have the most fun we can. I have a genuine interest and love for people and valued the opportunity to get to know so many wonderful folks while working there. I never thought much of it until one day on vacation.

It a sunny tropical vacation I took with my mother, her husband and my sister. I was relaxing by the pool with some rum. What did I hear? “Look it is the guy from the Post Office!” Even in a different country I ran into someone who wanted to thank me for being nice to them at the post office. I began to realize how much people appreciate being valued and treated with respect. The crazy thing is that this continues to this day. Just last Sunday as Margie and I were packing up our equipment after a night of DJing, a man came up and asked if he could ask me a question. Although tempted to alert him to the fact he just did, I assured him I would be happy to answer it if I could. “My wife told me you were the friendly guy from the Post Office in Greendale. Is that true?” I have not worked in that office for 10 years, but here it was, someone remembering me and the service I gave them.

With that appreciation comes a great responsibility. Knowing what an impact you can have with a simple interaction causes me to treat people with great care no matter where I am. When I DJ, I always encourage people. I tell Margie that I have 3 goals when we work together. I want to either make someone feel good about themselves, make them laugh or, if it is a couple, encourage a feeling of love between them. No matter where I am, whether it is the grocery store, a coffee shop or just walking down the street, I do my best to leave every soul with a little more cheer. In that way I know I am changing the world. I have seen Jeff do it, and I know that you can do it too. When you treat people with kindness and respect you change their world and positively affect the world in general. I encourage you to think of that next time you send a text message, pick up the phone or leave the house. In those moments, and countless others, you are changing the world.

DAY 3 OF THE JULY WORLD-CHANGING CHALLENGE!

Today is one of those positive things that just come to you, or in this case me. My day started out like any other, waking up early to go to the gym. On this fine morning I had to get up a little earlier than normal to get my workout in. I had to stop at the mechanic as my battery in my Ford Escape had seemed to have broken free of its confines. I made it to the mechanic with time for them to look at it and still make it to my day job at the United States Postal Service. Fortunately for me, the repair only took a matter of minutes and they were able to correct the problem for the moment.

While this was good on one hand, it left me with too much time to go to work, but not enough time to go back home. I decided I would visit the Starbucks that is conveniently located next to the Post Office I work at. I parked and began to walk up. There were two young ladies already sitting outside enjoying the sunny day. They informed me that only seconds before a lady had rushed to the door and taped up a sign that said “Sorry closed” and locked the door. I chuckled thinking to myself, “Perhaps they knew I was coming.” They only other thing open in near proximity was a sandwich shop. I availed myself to one of their delicious offerings and took it outside to sit in the sun. Only moments into enjoying my unplanned lunch, the manager of the now closed coffee shop came out and inquired if I would be interested in a free Nitro coffee. After affirming quickly she disappeared inside again. When she came out she explained that the hot water heater had exploded and the entire store was under water! She knew I was a good customer and wanted to make sure I still got something. Sitting in the hot sun, the cold coffee tasted ever so good.

This was a positive event for several reasons. First, I got a free delicious coffee. You can never go wrong there. Second, it reminded me how important it is to be nice to everyone you encounter. (More on that tomorrow) Had I not been a frequent and nice customer, I doubt there would have been such an offer made. It was also impressive that the manager took the time to think of me while she was busy trying to salvage items in the face of the oncoming flood. I left with a very positive feeling and it was a great start to the rest of my day!

I hope you are having great luck finding one positive thing you can post. Do not forget to share them online and spread the joy this first week of July!

DAY 4 OF OUR HAPPINESS JOURNEY

Fear less, try more. Ooh…this is a good one. Another area that I struggle with. Everyone deep down wants to try more, I believe. What is stopping us then? What prevents us from trying for that new job we really want? Why not approach that person you find so attractive and start a conversation with them? These certainly would be good outcomes, would they not? Why do we not at least attempt those things that we know have the potential to lead us closer to an amazing life?

The answer is one simple word we are all too familiar with – fear. There used to be many areas of my life that fear seemed to rule the day. There were many things that I wanted to try, but didn’t because I was full of fear. What exactly was I afraid of? This may sound a bit vain because…well…it is. I was afraid of looking stupid. Whenever we start something new there is a period where we are not so good at it. I think of things in my life I excel at, take being a bartender for example, and I recall that when I started there was a growth period. It may even seem hard to imagine not knowing some of what I do, but let us not get ahead of ourselves.

The idea that there is a learning curve to everything we do is not a complex intellectual thought to grasp. I know that I will look foolish at something for a while until I become good at it. I even realize that others know and understand that I will look foolish when trying something new. The key here is that I know these things intellectually. Emotionally, that is a completely different story. Raise your hand if you enjoy looking foolish. Although I cannot see you, I bet most of you do not have your hand raised. It can seem almost physically painful to some.

So how did I, and more importantly, how can you overcome this hurdle? I am going to share some things that worked for me and they may just work for you. In the comments below this post I would love to hear what tools you use to overcome fear and try something new. I am going to go back to my example of learning to be a bartender. My very first day I was told it was easy that most people order beer or common drinks whose names tell you how to make them (think rum and coke) I was told that if they ordered something unusual that all I had to do was keep up the banter while I looked the recipe up in a book we had behind the bar. (This was before cell phones and Google) Confident in my skill of conversation I approached my first customer. I greeted them and inquired what they would enjoy. I will never forget the drink – A Quick Carlos. There is no liquor named Carlos that one could serve quickly, so I opened the book as I continued my conversation with the gentleman. Not many recipes that start with ‘Q’. Then my worst fear – there was no recipe!! I ran back to the skilled bartender who was teaching me. We will call him ‘Jimmy’ for the sole reason that was what his name was. I explained the dire situation as Jimmy looked at me as if I were 3/4 stupid. “Well then ask them what is in it.” I had not considered this course of action as I did not want to look like what I was, a new and not so knowledgeable bartender. 23 years and millions of drinks later I wouldn’t hesitate to ask someone what is in the drink they want.

Starting at the Post Office was the same. When I was being trained I was told, “Don’t worry most people just buy stamps or mail a first-class package.” My very first customer, I cannot make this up, said “I would like to send this international registered with a return receipt to Mexico.” Talk about fumbling, looking foolish and struggling. Again, 22 years and several customer service awards later, I would be fine explaining I wanted to check to make sure I am doing this right.

What changed? Having those examples of struggling and now being accomplished gave me a chance to do it. Knowing you are not the only one who has this issue also helps. I heard a commencement speech by the actor Denzel Washington. In the speech he said something that was very simple, but was great to hear out of a mouth of someone so accomplished. He simply said, “You will suck at something.” There were obviously more inspiring words around that. If not, that would have been a very short and not so inspiring speech. Still, hearing those words from someone else somehow made it easier.

To this day, I search for ways to face and overcome fear in my life. David Goggins, one of the hardest men on the planet admitted to having a great amount of fear in his life. He also mentioned what he gained by facing his own fears. Using other people’s examples can propel us to face our own. Greg Plitt (R.I.P.) made it clear that the easiest and best time to attack fear is when it first shows up because that is when it is the weakest. Let it bounce around in our heads a while, and it can grow big and strong. He also pointed out something very interesting. Fear is self-created. The only place it exists is in our own minds. We created it, therefore we have the power to destroy it.

As you can see the battle against fear is a daily ongoing fight. We need all the weapons we can muster. With that in mind, I implore of you to share with us the techniques you use to overcome fear in your own life.

MY FIRST DAY WITH CORONAVIRUS

Today’s post was scheduled to be about appreciating all of the things we took for granted before this coronavirus started. Can you imagine walking into a store and not having to worry about what was in stock? How much thought had we given to toilet paper before this? All of this will be touched on Monday.

Reason being I discovered that I, myself, have the coronavirus today. I want to share with you a sort of day to day production of what happened in hopes it will help put to rest a lot of fear that is out there. I will share with you my journey through this crazy condition. With that in mind I put on my Winnie-the-Pooh onsie and a mask and went to work typing this. So, sit back and I will tell my tale thus far.

The first thing people ask is usually “How did you get it?” If I knew that I would have chose not to get it I suppose. As far as I knew I was around nobody who had symptoms or who had traveled. Between the work at the Postal Service and being a DJ not to mention just being out and about I could have picked it up anywhere. What made me get checked was this. It began with sniffles, which actually went away quickly. It could’ve been part of it or not. Really not too sure. Then I began to feel run down. It is really important to stay rested and well so your immune system stays up. Something I should pay more attention to. Then on Monday I took out the garbage and was out of breath. It is like 20 feet from the house to the dumpster. I knew something wasn’t quite right. Being that I have asthma, I took my inhaler. This normally helps but only seemed to make things worse. I called the doctor who told me because of my bad heart and asthma I was too much of a risk to come in.

The next day was more of the same. A second call to the doctor yielded the same results. “Just stay home and see if you feel any better.” I was told. By then I had to call into work. I did so out of concern for my coworkers. If indeed I had anything I certainly wouldn’t want them to get it. Somehow our complex automated system of 25 questions you have to answer when you call in sick (because there is nothing one wants to day than shout “YES!” to an automated system when you are ill) scheduled me for having the following day off as well. I decided to take this as I was still not feeling better. I would feel tired walking from the kitchen to the living room. Finally my doctor gave in and told me to go to urgent care.

Arriving at urgent care I asked for a mask as I was instructed to do. Ironically, I was the only one in the waiting room with one on. When I finally was called back the nurse in what looked like a hazmat suit took my vitals. She was very nice and informed me everything looked good. No fever, blood pressure normal etc. Then I went for a x-ray on my chest. This was given by a lady with a face shield and other protective equipment. This also came back looking great. They were about to send me home when I mentioned I knew someone who had been to California. They seemed healthy but it was enough to give me the test.

Early this morning I was greeted with a phone call from my boss chastising me for making people nervous about me being sick. I never mentioned being tested for the virus but I guess a silly picture of me in a mask in the waiting room was a bit much for people. There was no wishes for a speedy recovery, just complaints that I shouldn’t make people nervous. This was followed in 30 minutes by a call from my doctor informing me I tested positive. I guess people had a right to know I was sick. I thought long and hard about how best to inform everyone I had been around without causing too much more panic. In the end I decided to post on social media.

Despite the misgivings of my boss, I felt this was the responsible thing to do. That way those who have come in contact with me could get tested if they had symptoms as well. I was truly thankful I had not returned to work after I had begun to feel under the weather. I received helpful information from my doctor as he was able to provide. I have also received many well-wishes from those I am friends with on social media which I am truly grateful for. On top of that, I am at home with my lovely Margie, the most beautiful woman on the planet to nurse me back to health.

I decided to share my journey here so all of you can know what it is like and perhaps I can help to remove some of the fear behind this virus. One very important note is that I have not had any digestive issues, so you can all stop buying so much toilet paper now. I did, however, purchase a water filter pitcher and am very thankful as you are supposed to consume a lot of liquids during this time. There will be daily posts to keep you up to date as to what I go through. If any of you have questions or may have gotten it yourself I welcome you to reach out in the comments below. We will all get through this together~ Keep your heads up my friends.

WHY IT WORKS: HAPPY PLAYLIST

In this picture is the lead singer of the rock band Jackyl and myself. You will notice that Margie has artfully cut her beautiful face out of the picture. I rather enjoy this band’s music and their live shows even more. Their music puts me in an energetic and fun frame of mind. Their lyrics may not be for everyone, but they work for me.

In my first book, A Happy Life for Busy People, as well as in my upcoming book, I strongly advocate putting together a ‘Happy Playlist’. This is exactly what it sounds like. Songs you enjoy that put you in a happy frame of mine. It just so happens my playlist includes several songs by the band Jackyl. In addition to their music bringing to mind enjoyable thoughts, they have also been fun and wonderful people every time that I have met them.

What does having a happy playlist accomplish? What it can do is facilitate a state change. An example is as follows. Let us imagine a position at your job opens up that will allow you to work more hours and earn more money. After coming back from a well-deserved vacation you discover your boss has decided that not only will you not have this job, they are going to do their best to eliminate it. This leaves you feeling not only under appreciated but disrespected as well.

Now, every time you come into work you know how little your boss values your contribution. This could leave you feeling less than motivated and rather dejected… I mean I would imagine that is how you feel. In order to approach your job and everything you need to accomplish you cannot come from that state or you will not do your best.

If you put on your headphones and turn up so 80’s hard rock (or whatever music does it for you) suddenly your mood shifts to something better. Will this change the fact that your boss is taking food off your table to make the situation more convenient for them? Of course it doesn’t. What it does do is allow you to approach your job, and your coworkers in a more healthy and objective state. This will prevent your bad mood and trying situation to grow like a snowball rolling downhill.

I suggest having a happy playlist stored in your phone, MP3 player or somewhere else handy.  The wonderful thing about this tool is that it works not only for unappreciative bosses, but for flat tires, traffic jams or anything else you face in life. It may not do much if anything to change the actual situation, but it will allow you to face that challenge in a much healthier state. That, my friends, can make all of the difference.

WORK IS WHAT YOU MAKE OF IT

Today is Halloween so I will share a scary story with you. As most of you know, I have a day job at the United States Postal Service. In addition to the monetary aspect, it also allows me to practice many of the tools I put forth here. I always strive to be a source of positivity and help my coworkers foster a sense of gratitude and joy. As a matter of course, I always welcome the mail carriers back when they return from their routes. I also routinely ask my coworkers if they are having a good day or having fun at the moment. A gentle reminder that while doing our best to get our jobs done, we can still focus on having fun. Most of the time this is met with some jocularity and on occasion, some comments of encouragement of their own.

There is one young lady, however, that seems quite sunshine challenged. When I inquired if she was having a good day she informed me in no uncertain terms that I should never ask her that as long as she is at work because the answer will always be ‘no’. After 21 years of working there, I am no stranger that the Post Office can supply some challenging situations, as can any job. There are days that are tough, and days that are not. I could not imagine going to some place every day where you know with certainty that you will have a bad day, and doing so voluntarily.

This young lady is a carrier on what they call a ‘rural route’. This means she seldom has to leave her truck and drives up to the mailbox to put the mail in. I think on a nice spring or fall day driving around in a rural setting listening to your favorite music all while getting paid a good wage could sound nice to some people. Sure, there are days when it is raining, or here in Wisconsin snowing, that I can imagine driving for several hours could be a drag, but not every day. How could this be?

The answer was supplied to me last Saturday. This young lady called me over to her case where she sorts her mail. She handed me the scanner all carriers use and said in a rather angry tone, “This is the f*&king sh*t I have to deal with!” I glanced at the scanner. On it was a warning to pay attention to the signs of heat stroke. On this day we were experiencing an early October snow storm. Ironic? For sure. Funny? I thought so. As far as something she had to put up with, I found a message that could easily be deleted and even laughed at to be not that big of a deal. Her perception was that everything was against her and that this was a large obstacle. When viewed through a filter of that nature any job will seem terrible.

This brings to mind a great reminder. We have the option to how we see things. We can find the humor, or we can find the frustration. We can find the gratitude, or the lack. We can find the joy, or we can find the pain. It is all up to us. When we look for the good in things it can transform our days and jobs into things we enjoy, or certainly do not dread.

AM I YOUR BROTHER?

I cannot claim complete credit for this blog. Then again, that can be said for most of my blogs. This one was specifically inspired by my coworker Jon. We were driving back from helping a different coworker who had gotten a flat tire. At this point, let me give you a brief description of Jon. He is a mild-mannered man who has spent time living abroad. Jon does not yell and when he speaks you can tell a lot of thought goes into what he says. In short, Jon is a good man who you would want to spend some time around.

Back to our conversation. We were discussing his time living in Korea and he mentioned the respect people have for each other there. He also noted something I found to be of great interest. He told me it was his experience that people around the same age referred to each other as brother and sister and those older than you are spoken to with a greater degree of respect. I shared with him my knowledge of Native American culture and how others are often referred to as brother and sister as well. I also told him how elders are called grandmother and grandfather. They are also held in high regard because of all they have lived and been through. I wrote about the importance of older people and the wisdom and experience they contain in an earlier post, but it bears repeating. Those wonderful souls are living treasures that will be lost with their passing. To treat them with anything less than respect is a disgrace.

As we continued to muse and discuss the subject, we both came to the conclusion that there is a correlation with how you view and address people and the amount of respect you have for them. After all, unless your name happens to be Cain, you would not likely wish to kill your brother. If we go back far enough we are more than likely related in some form or fashion. Even if not related genetically, we can be brothers and sisters ideologically. Even if we differ slightly in some regards we are all striving for the best life we can have for ourselves and for the ones we love.

Keeping this knowledge in mind, let us look for what we have in common instead of what divides us and we will find we are all brothers and sisters in some way. Jon, for example, is my brother in that we both have the same struggles and experiences working for the United States Postal Service. That can be said of my friends Chris, Laura, Christine, John, Don, Raul, Beth, Julie and many others I know. I have brothers and sisters who have the unique understanding of the bartending arena. Lisa, Matty, Dylan, Ashley, Jenny, Autumn, Emily, Rebecca, Audra, Alysa and more. Then there are my brothers and sisters in the literary field. Ursula, Aura, Stefanie, Cari, Andrada, Kelly and more. Margie is even my sister in that she is a creative entrepreneur. Although calling each other brother and sister would be a bit awkward. I have a brother in my friend Russ as we have been through so much and have a lot of love and respect for each other. Which brings me to my sister Michelle, an amazing lady who is the best sister a guy could have!

You see all of these people, with one exception, are not actually related to me. I do view them all with a feeling of Kinship beyond what I would refer to a friend. Next time you find yourself walking into a coffee shop or fast food place think of the person behind the counter as your brother or sister in working with the public. We all know the struggles that can be. When someone cuts you off in traffic, know they are your brother and sister in trying to get home to their family or maybe to work on time. That is not to say that brothers and sisters won’t make you angry or you may not agree sometimes, but that does not make them any less your brother or sister.

Feel free to recognize people you would be proud to call brother and sister in the comments below.