EARNING MY BUSINESS


In several industries with the blur of different options it can be hard to see a difference. That holds quite true in the grocery industry. In my city alone there are giants such as Walmart, Meijer and a version of Kroger. In bigger box stores such as these, speed and cost cutting seem to be the focus. Customer service tends to be an afterthought, if even a thought at all. The Walmart in my neighborhood has me thinking they are doing their best to push people out of their stores with their service. There was one moment I recall where items in a locked cabinet were all facing backwards making it impossible to see what they were. When I brought this to a managers attention her answer was, “It makes it easier for us to do inventory.” In other words, they knew the customers were not able to see the products and that was ok.

Purchasing items such as books, media and other such items has largely switched to an online affair. I must confess to ordering a good deal of stuff off Amazon myself. The advantage here is there is little or no option for bad customer service, the prices are more reasonable and you don’t even have to leave the house. During a Wisconsin winter this can be worth its weight in gold. There is this great book on happiness you can order to make your winter a little brighter as well.

That is why the 2 experiences I am about to share with you stand out so much. The first is one I had at a local grocery store. I had looked for a seasonal surprise at some of the larger grocery stores in town, but they did not have what I was looking for. It was suggested that I try Rupena’s. A small, independent grocery store located not far from my house in West Allis. When I entered the store I was greeted right away and asked how I was doing. After replying that I was living the dream, the conversation continued with some discussion of gratitude and an inquiry as to what I was looking for. I was directed to the section of the store where the product could be found. Sadly, they were sold out by this time of the evening. The lady in that department offered me samples of other products that might interest me. Then, finding some other items in passing I returned to check out with the lady who greeted me. She asked if I found what I was looking for and apologized I had not. She also gave me other suggestions and shared some humor with me.

A few days later, I decided to use a gift card I had received for Barnes and Noble. While there a friendly young lady in a giraffe shirt saw I was looking lost and asked if she could help. I told her the book I was looking for and she looked it up and then lead me to it. On a side note, it happened to be right next to my book on the shelf which felt kind of cool. Then when I went to pay for my books, the lady at the cash register joked with me and her coworkers as the transaction continued. I left happy with my purchased as well as entertained.

In both of these examples I left with something more – a desire to return. Great customer service is something that will never go out of style. From the small grocery store a mere 10 blocks from my house, to the brick and mortar book store, there is opportunity to retain and gain customers. The price point might be a little higher, and it does require leaving the house, but the opportunity to be treated to a little extra humor and good service is priceless.

A FREE CURE FOR ALL

The

These days everyone is in the market for an all-in-one product. Hair and body wash, works on your dishes as well as the dog! That sort of thing. Who can blame us? In a world where there seems so much to do and so little time, those types of products can save us not only time and money, but stress and headaches as well.

Did you know there is an all-in-one product for your soul? That’s right! It can not only relieve your stress, put your problems in perspective, but can also do the same for others! That is helping someone with their problems. It may seem selfish to say altruism can do wonders for you, but it is true. Most of you know when I was down and out on my luck and my job had reduced my hours to a mere fifth of what they once were, I spent the extra time helping in a homeless shelter. Not only did that allow me to take my wonderful people skills to those who could really use a smile, but it helped me even more. Having a job that only was supplying me with 10 hours a week at the time seemed like a nightmare. When I saw and was able to help those who may have not been able to work for several years and did not even have a place to call home, I felt rather guilty for worrying about my problem. It seemed rather small in comparison.

Even more profound, was the fact that a lot of these people were happier than I was. They found the joy in something as simple as a smile. They knew what was truly valuable and taught me a great deal about maintaining a positive outlook in a challenging situation. When all was said and done, I can assure you no matter how much I helped them, I was the one who actually received the greatest help.

It doesn’t have to be the homeless or any other challenged demographic, although I would encourage everyone to lend a hand to those in need. It can be as simple as taking time out of a busy day to give your friend some of your undivided attention. Not only will you be doing a great service to your friend and strengthening your friendship as well, but you will leave with a peaceful joy in your heart at the very least. Knowing you are not alone in the problems of the world can help ease your stress and put a little spring in your step!

HOW TO BEAT YOUR COMPETITION

 

Competition. Everyone has someone they are competing against. A coworker for a job. A person on the team for a position. Maybe even the violin player next to you so you can get first chair. There are even healthier forms of completion. Competing with your lover to see who can be more romantic. Competing with a friend to see who can eat healthy for the longest and who can make it to the gym more days this week.

While all of those may indeed be examples of competition, I think the real competition can be found within ourselves. There is an old Cherokee tale of the two wolves inside each one of us. In short, there are two wolves inside each one of us, a good wolf and a bad wolf. Each one wants to be in control and they will fight to gain control over our mind and body. The simple way to figure out which one will win? The one you feed the most. That is the real competition. It happens inside each and every one of us. The picture above gives plenty of examples.

Let me put a few more out there and see if they sound familiar. You know you should get up early and go to the gym before work but you hit snooze because it is cold out and you are tired. You just fed the bad wolf. You finally go the gym and put in a good workout. You fed the good wolf. On the way home from the gym you stop at the all-you-can-eat pizza place and have…well…all you can eat. You fed the bad wolf. You know you should apologize for something you said to a friend, but you don’t because your ego convinces you that you will look weak or bad. You fed the bad wolf. You talk about your neighbor/coworker/friend behind their back. You fed the bad wolf. You helped a complete stranger just because they needed it. You fed the good wolf.

Our lives are filled with examples of this over and over everyday. It is a never-ending…competition. The competition you must win is on the inside. This is a competition we will be in for the rest of our lives. Some days we may win, some days we may lose. Like any other competition, the more we practice, the more we train, the more we learn from our loses as well as our victories the better chance we stand in winning tomorrow.

HOW TO DO IT ALL

The title of this blog post may seem a bit vague, but it is true. To do anything in life all we have to do is be good to each other. In a world that is ever shrinking due to technology, everything we do will involve and go through people. In my life whenever I have shown kindness to others it has always been returned to me. It may very well not be from the person I have shown the kindness to, but it definitely returns to me. Sometimes the payoff is in the great feeling I get knowing I helped someone.

As the week draws to a close and many of us have the next 48 hours to do with as we please let us spend it finding ways in which we can be kind to one another. Even those of us, like myself, that spend the weekend working we can still discover new and wonderful ways to share love and happiness with each other.

Ironically, it seems that when our lives are the darkest we can become the least helpful of others. It may seem logical on the surface. Why worry about helping someone else when I am facing my own bucket of problems? Funny thing is, helping others is one sure way to feel better about your own problems. When my life was the darkest I spent the extra hours I was using to feel sorry for myself or worry about my own life to help at a local meal program. Doing so not only forever changed my life, but blessed it in ways I could only begin to tell you. It gave me the stark reminder that others had it far worse than me. It also showed me how my gift of helping others see the beauty in themselves, others and the world around them can do so much good.

It has been moments of being good to others that has created this website, wrote my book, filmed videos on my YouTube channel and gave me this career. In everything I do, I strive to show kindness to others and without a doubt, that kindness has always returned to me. If you want your life to be filled with joy and blessings, the best way to achieve that is to fill other’s lives with joy and blessings.

SECRET TO A HEALTHY COMMUNITY

The man on the far right, with the megaphone, is the mayor of my fine city. Every year he holds a 30-day challenge to have members of the community be active for 30 minutes a day. This year the challenge was kicked off with a one mile walk that the mayor led. In politics there is too often examples of “Do as I say, not as I do.” It is refreshing to see a leader who leads by example.

Not only was this an example of a leader walking the walk, but of one who truly cares about the city he leads. Wanting the people who live in the city to be both healthy and happy is an extra step that most officials would not take. The position of mayor is filled with lots of obligations and responsibilities. Arranging both a walk and a 30-day fitness challenge creates a lot of extra work. Including, but not limited to, setting up police presence to make sure the course is safe. Working with sponsors and allocating prizes to be given away, t-shirts printed and what is sure to be countless other details I am forgetting.

Sure, setting up such an event can help you during reelection, but so could just being a great mayor. Why take all of the extra steps? That answer was made clear as we walked along. The mayor did not discuss politics, or as some national politicians are wanting to do, discuss how great of a mayor he was. No, today as we walked along he discussed his son’s love for sports, his family’s like for vacations in northern Wisconsin and an eventful trip they had made to Disney world. Most importantly, the mayor listened. Another sign of a great leader. He listened patiently as people voiced their concerns about aspects of the city, but also when they shared stories of their families as well.

After the walk had concluded, there was a small gathering where water, yogurt and prizes were handed out. Sadly, I did not win any of the State Fair tickets that were up for grabs. I did win, however, by being part of this great community.

I had the great pleasure of talking to wonderful neighbors like Jon and Robin who are also working diligently to foster a sense of community. Even though she wasn’t able to attend, there were plenty of discussions about my amazing neighbor Linda and what a caring neighbor she is. To make the day even better I was able to finally meet several neighbors I had only previously interacted with online including Denise and her fabulous husband. I look forward to chatting more with all of them as we work together to foster a greater sense of togetherness in West Allis Wisconsin.

If your community offers programs such as this I encourage you to join. If they do not, work with leaders to begin some. They not only do a great deal to reduce crime and increase a sense of community, but bring people together for positive and healthy reasons. Leaders, take mayor Dan Devine’s example. Caring about your constituents runs deeper than success at the polls and does not go unnoticed.

TAKE YOUR TIME

I recall a cousin of mine when I was young who was always frustrated at not being able to ride a bike. It seemed they had taken longer than the normal child would to master the skills of balance and coordination needed to go forward without the assistance of training wheels. Eventually, they learned and were able to harness the freedom a bicycle affords you when you are a child.

This would not have been able to happen without their parents there to refuse to allow them to give up and quit, which was a desire my cousin expressed many times. When we are children, if we are in a healthy family situation, there is always somebody encouraging and refusing to allow us to accept no for an answer. It could be a parent, a caring teacher or even an older sibling.

When we are adults this is often not the case. If an adult expresses the desire to give up because the results they are seeking seem just out of grasp who is to tell them no? If you need an example, look no further than me trying to operate with any sort of skill on the dance floor. Another thing we seem unwilling to do as adults is to move outside our comfort zones. Quite often we stay with just what we are good at. There is some wisdom to this. If there is something you enjoy and are naturally talented at, it would serve the world best if you were to focus on that.

If, however, like most adults, you have a yearning to master a skill you are not quite proficient at don’t let the speed of which those skills seem to be coming to you discourage you. It seems the fear of looking foolish, or even not talented in front of others is a fear most of us are unable to leave in childhood. Comparing yourself to others around you will rarely serve you. As a quick reminder, the harder you have to work at something, the greater the victory when you finally accomplish it. Keep going my friend.

DON’T LET THE DEVIL LIE TO YOU

Ah the devil… Satan… whatever you care to call him. Some refer to this as negative side of the universe. Some just call it negativity. The name we attach to this power of evil is not important to what we are going to discuss today. What we are going to discuss is the lies we have all been fed. These come from all kinds of places, the media, coworkers, history, even well-meaning friends and family. Sometimes the voice seems to come from inside our own head.

The messages may seemed varied, but they all serve the same purpose, to lower our vibration. Whether it is politicians doing their best to convince you that a certain group of people are bad because of their skin color, religion, political belief or maybe even just based on where they live. Maybe the message is coming from the media telling you the world is going downhill fast. There is more violence than ever, there is more hate than ever. Convincing you that you have to live and walk in fear. Even our friends and family telling us not to get our hopes up about that dream we are saying or not to venture away from that seemingly safe career we have because we will fail if we try to do it on our own. They mean well, they are wanting us to be safe.

It is my belief these messages all come from the same source and are intended for the same purpose; to create a world full of fear and devoid of love. When we are divided against ourselves, when we are so busy finding reasons to hate each other it is difficult if not impossible to work together to solve the real problems that exist. Two people’s ideas put together may do a great deal to end world hunger or bring a cure to a certain disease, but if they are refusing to talk because they look different or worship or vote in a different way the world will remain darker.

I propose working together and finding the reasons to come together in a spirit of love and community to solve issues. This does not mean ignoring the problems that plague us all, but working together looking towards creating a solution instead of assigning blame. Is there more violence today or is the world better connected and we can hear about each and every incident? Are guns the problem or is it the promotion of lack of respect and sanctity of life promoted in movies, television, music and video games? I don’t pretend to know those answers. What I do know is this, by focusing on how terrible things are without an accent on finding solutions and healing the hearts and minds of people everywhere, we are letting the powers of darkness win.

So next time you hear the ‘devil’ whisper in your ear about how bad the world is, how truly bad people have become and how hopeless both you and your life are, next time you hear him whisper that you cannot withstand the storm. You need to face that demon, whether it is the media, a negative coworker or even a voice in your own head and reply with conviction that you indeed are the storm! You are a storm of love and compassion that will not be defeated. Even though you are hearing how scary and bad the world is, you will do your part to bring love and brighten a stranger’s day. When you hear about anger leading to violence and death, you can use it as a reminder to respond to hurt with empathy and compassion.

No matter what you hear about the world and people around you, the fact is that the power to change that world lies in each and every one of us. Your act of kindness and of love, no matter how small will have a ripple effect that will affect far more than you will ever know. What you may not think about is so will your anger and negative actions, even your apathy. Do not let the devil lie to you. It is you who are the storm, you who have the very power to change the world and we do so through love and compassion.

PRAYERS TO THE DEVIL

Oddly, having a blog post titled prayers to the devil seems rather fitting on a Monday. Before you fear this has anything to do with evoking the dark lord, let me reassure you that is not what we are speaking about here today. What we are going to talk about is complaints which Bob Marley referred to as ‘prayers to the devil’. Which I must confess I find a fairly accurate description.

Are complaints really that bad? Let us stop and take a look. Frist, so we are all on the same page, let us define what a complaint is. To me a complaint is a negative observation about a person, place or thing with no intent on finding a solution or remedy. This is different from merely observing a situation that needs improving and voicing that while pondering what can be done to make the situation better. Forms of complaining can range from mood-killing banter to gossip. Yes, gossip is a form of complaining. I don’t recall every hearing negative gossip about someone that included a plan to assist them in getting better.

Are they really so bad we should compare them to the devil? What do complaints do? By voicing their negative opinions out loud it increases the focus on the person sharing them. We all know where focus goes, energy flows. Therefore, the persons negative mood will only increase as they share this negativity with others. What about the others? Hearing what is wrong in the lives of people they know can at the very least kill the good vibe buzz one might be feeling. If the person receiving the complaint is already in a bad mood it will only serve to sink them further. As you can see complaining will only serve to foster a negative atmosphere. If you think of something that can poison the souls of most it is shared with and bring the one sharing even lower, I can’t imagine many things worse.

Understand I am not saying if you see something you do not like, or have a bad experience that you have to keep it to yourself. Not at all. What I am saying is when you tell someone about it, think about why you are. Let’s say someone is asking your opinion on an Italian restaurant you don’t care for. Instead of saying, “That place sucks!” or worse beginning to list everything you dislike about it, try following it with a solution. Wouldn’t you rather hear this? “I didn’t really like that place, but the bistro down the street is really good.”

We all know people that when asked, “How is it going?” will proceed to offer a list of every social and medical malady they have faced since the age of five. How do you feel after even a brief conversation with someone like that? On occasions when I have the unfortunate circumstance to converse with someone who is determined to find the cloud in a blue sky there are two things I do. First, I turn it into a game to avoid their feelings rubbing off on me. I ask them what is good in their life at the moment. Sometimes I point out things that they have to be grateful they may have overlooked. If the situation seems right I may even share one of my corny jokes with them. Then, I go directly home and take a shower. Now I am keenly aware that the shower does not actually wash the emotions from my being, but as the water flows over my skin I close my eyes and imagine the negativity flowing off me. Some days that is enough, some days I have to exfoliate.

We all have times we need to vent and get things out of our system. I am as guilty as the next person. When you are done, however, consider what can be done to change what you are lamenting. If you can’t think of anything ask for a solution and focus on something to be grateful for while you are awaiting an answer. Think of how listening to complaints make you feel before you share them with others. Remember where your focus goes, your energy flows.

IT IS JUST WHAT YOU NEEDED

Fun… that’s so childish. What does fun do? Provides us an escape. Fun gives us a chance to use our imagination and see the future we would like to create. On the practical side, fun allows us to sneak in some physical activity while enjoying ourselves. We can learn and develop skills all while having fun.

Let me ask you this, when are we most in need of all of these things? When we are children and have little to no responsibility, generally walk everywhere because our legs are too short to reach the pedals, or when we are adults and face the pressures of work, bills, family and fixing the car we are now able to drive?

Another thing that seems oddly more difficult to do as adults is make new friends and bond with the ones we already have. Margie and I began hosting a board game night and had the great honor of being joined by our friends Beth, Terri, Shawn, Josie, Mimi, Michelle, Beto and others. We laughed, drank copious amounts of wine and rum. The best part? We all laughed, and got to know each other a great deal better through this fun.

What does all of that do? The obvious answer is relieve stress, create good feelings and smiles. Maybe not so obvious is that it allows us to get to know our friends likes and dislikes. It allows us to build the level of trust and connection between all of us. The crazy thing? It’s all fun!

So, make sure you schedule some fun in your life! It will help your physical and mental health as well as strengthen your relationships! Now to get some wine, rum and friends together for the next game night!

EVOLVE, DO NOT INVOLVE

Here is a simple question I have learned to ask myself that has reduced my stress by a great margin. In addition to the stress reduction, it has kept me focused and helped me improve almost every aspect of my life. What is this amazing question? Will this help me evolve in any way? Now this can be financially, spiritually, emotionally, physically or any other way in which you might come out a better person.

Routinely I see and hear about people concerning themselves with things that do not matter in the slightest. They argue passionately (and sometimes even hold grudges) about things such as sports or politics. They get involved in gossip. They worry about celebrity activities. The ironic thing about all of this is it seldom affects the people they get so passionate about. The political landscape will not change because you and your coworker are no longer on speaking terms. Your team will not change its approach to the game because you and your best friend end up screaming at each other. In fact, they probably will never even know or care that the discussion happened. How will it affect you? It will stress you out, put a little wear and tear on your nervous system and probably a lot of your relationships.

Then there is the matter of gossip. Margie and I go to great lengths to keep this as far away as possible. Working in bars as a DJ, however, I have the unfortunate displeasure of seeing this more often than I care too. People who have no involvement in an issue throw their opinion and quite often themselves into others business. I cannot think of a time when this has resulted in anything but more of a mess.

Begin this week to ask yourself “Will this help me evolve as a person?” Maybe the book you are about to read will help you learn something, or maybe it will give you a laugh or some heartfelt entertainment. Will voicing your disagreement as to how your football team played verses how your friends played do anything but start a disagreement?

While thinking of this, be careful to know the difference between instant gratification and evolving. Sure screaming at your spouse when they make you mad may allow you to blow off some steam, but will it do anything to help your relationship evolve? Will giving a not so friendly gesture to the person who cut you off in traffic really do anything to help the situation?

This takes a little practice and we all have moments that we do things that have us asking ourselves, “Why did I do that?” If we make a practice of asking ourselves “Will this help me evolve?” more often, we can avoid asking ourselves the first question.