EARNING MY BUSINESS


In several industries with the blur of different options it can be hard to see a difference. That holds quite true in the grocery industry. In my city alone there are giants such as Walmart, Meijer and a version of Kroger. In bigger box stores such as these, speed and cost cutting seem to be the focus. Customer service tends to be an afterthought, if even a thought at all. The Walmart in my neighborhood has me thinking they are doing their best to push people out of their stores with their service. There was one moment I recall where items in a locked cabinet were all facing backwards making it impossible to see what they were. When I brought this to a managers attention her answer was, “It makes it easier for us to do inventory.” In other words, they knew the customers were not able to see the products and that was ok.

Purchasing items such as books, media and other such items has largely switched to an online affair. I must confess to ordering a good deal of stuff off Amazon myself. The advantage here is there is little or no option for bad customer service, the prices are more reasonable and you don’t even have to leave the house. During a Wisconsin winter this can be worth its weight in gold. There is this great book on happiness you can order to make your winter a little brighter as well.

That is why the 2 experiences I am about to share with you stand out so much. The first is one I had at a local grocery store. I had looked for a seasonal surprise at some of the larger grocery stores in town, but they did not have what I was looking for. It was suggested that I try Rupena’s. A small, independent grocery store located not far from my house in West Allis. When I entered the store I was greeted right away and asked how I was doing. After replying that I was living the dream, the conversation continued with some discussion of gratitude and an inquiry as to what I was looking for. I was directed to the section of the store where the product could be found. Sadly, they were sold out by this time of the evening. The lady in that department offered me samples of other products that might interest me. Then, finding some other items in passing I returned to check out with the lady who greeted me. She asked if I found what I was looking for and apologized I had not. She also gave me other suggestions and shared some humor with me.

A few days later, I decided to use a gift card I had received for Barnes and Noble. While there a friendly young lady in a giraffe shirt saw I was looking lost and asked if she could help. I told her the book I was looking for and she looked it up and then lead me to it. On a side note, it happened to be right next to my book on the shelf which felt kind of cool. Then when I went to pay for my books, the lady at the cash register joked with me and her coworkers as the transaction continued. I left happy with my purchased as well as entertained.

In both of these examples I left with something more – a desire to return. Great customer service is something that will never go out of style. From the small grocery store a mere 10 blocks from my house, to the brick and mortar book store, there is opportunity to retain and gain customers. The price point might be a little higher, and it does require leaving the house, but the opportunity to be treated to a little extra humor and good service is priceless.

DOING WHAT YOU LOVE WILL LEAD TO DOING WHO YOU LOVE

“When you are busy doing what you love, you will meet who you love.”

Neil Panosian

I am not sure if it is because I am blessed to have such an amazing relationship that we both work so hard in, because I am a self-improvement author or just because I am around so many people over the years working as a bartender and DJ, but a lot of people share their relationship struggles with me. I am very grateful for the knowledge and insight this provides me.

One of the most common stories I hear is this, “Neil, I keep thinking I found the right person but then it blows up in my face. Oh well, I guess I am going to have to look harder.” My advice? Stop! On a metaphysical level, by looking for something it tells the universe you do not have it. On a more practical level there are far better ways to find a partner that has long term potential. It may not be as quick, but the results are a lot better in the long term.

What is this secret formula? Do you. I am not talking about ways of satisfying your carnal desires until you find a partner, but they way you live your life as a whole. When you focus on doing things you enjoy, and how you enjoy them you set yourself up for the best possible results for meeting someone whom you have a lot in common with. Are you a morning person who enjoys breakfasts? Then combing the bars at 2 a.m. looking for the next partner to share your life with might not be the best option. Are you an active person who loves to cycle outdoors and go for long hikes in the woods? Then the chances are your future partner will not be found at the all-you-can-eat pizza buffet. There are exceptions, however. Oddly enough, I enjoy both of those activities. This is not about ruling out someone completely, but increasing the odds of finding the right person.

Even if you have already found the love of your life, this formula works great for finding friends to add to your life. As adults sometimes it can seem more difficult to make deep bonds with others as we can in childhood. By surrounding yourself in a group of like minded people, you will have a great chance of developing friendships that will add the maximum joy to your life!

Often the urge to have companionship can override our patience in finding the right partner. Do yourself a favor and by holding out for what you deserve and not settling. In the meantime pursue that hobby or passion. Consider researching and joining like-minded groups in your area. Spend time in places you enjoy. Are you a reader? Spend some time in library or book store. Maybe take a book with you to your favorite coffee shop. If you enjoy the outdoors hike on a popular trail a few days a week and see who you meet. It may take a while, but eventually you will find someone who is right for you. As a bonus you will probably end up making some great friends along the way.

MAKE GOOD USE OF YOUR PROPERTY

This is not a post about real estate. It is not a post about home ownership. It is a post about some property that you own that you could be making money off of right now and be living in soon if that is your desire. How can I say that when I don’t even know you? Each one of us own this kind of property, some more than others, but we all own some. Some are better developers than others, but we all can grow and develop our property as well.

The property I am talking about today is intellectual property. In other words, what is in your head. You have all heard me advocate that everyone should write a book. In case you haven’t, well, there it is. I think we all have a story inside of us. Before you start comparing yourself to Herman Melville or Ernest Hemingway, that is not necessarily the kind of writing I am talking about. Plus, to be honest, I am not a fan of either of those gents. What I mean is your own personal story. Do you have a subject you are interested in? There is somebody out there eager to hear about anything. That should be apparent from the number of views that flying cat toaster video got on YouTube. Whether your interest is computers or aardvarks someone wants to hear about it.

One of my favorite authors, Bill Bryson, wrote about a walk he took in the woods and it ended up becoming a best seller. I highly recommend the audio book for long trips. You will not be disappointed. Maybe you have an adventure? People write about their high school and college days and go on to sell many copies. Do you have a lot of experience working in a certain industry? Think of all the people in that industry who could relate and would love to hear your tale.

In an age where your job could be replaced by a computer at any moment, having a book to sell can offer another source of income. Once a book is written, the only job is to market it. You do not have to rewrite the book each and every time you sell one. Being able to call yourself a ‘published author’ can add something extra to that resume should you be looking. With Amazon and lots of other self-publishing platforms, getting your story out there can be easier today then it ever was.

Writing a book is not just about money, or having a back up source of income. Sharing our stories allows us to help people who just may need what we have inside of us. Your story about the years you worked at Starbucks may just be what the stressed out barista needs to read. It may also bring to light some of the struggles employees at coffee shops go through so that customers may better understand and empathize. Reading books on subjects we know little to nothing about will help us expand our horizons. I know very little about farming, but reading a book could give me a glimpse into what is all involved in the industry. This is of some interest to me because a goodly amount of my family were farmers.

Here are two more quick reasons to write a book. Writing a book also leaves a legacy. Want to become immortal? Write a book. Your story will be kept alive long after you are gone. Writing a book also allows you to explore and live in your passion. This is great if you have an especially stressful day job. Coming home to spend an hour engaged in recording thoughts on your favorite subject can offer a great release. You will leave knowing and feeling you have a purpose greater than the 9 to 5.

Please consider making good use of your intellectual property. What the world needs more of is for people to tell their story. If you need advice from another author I am always right here to advise and encourage.

THE DAY HAS FINALLY COME…

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If you love this blog please feel free to check out my brand new book now available A Happy Life for Busy People is now available online at Amazon.com. It is a great way to bring the power of positivity and a lot of the tools we explore here to those you care about this holiday season. It may also be a great gift for those you do not enjoy being around so much as it could help them change their attitudes around as well. So pick a copy up today it is as simple as clicking on the following link A Happy Life for Busy People